WhatsApp Marketing · Cardiff
WhatsApp Marketing in Cardiff
Using WhatsApp Business properly for Cardiff companies whose customers already message them there. It is a conversation channel rather than a broadcast one, and the platform enforces that — messages you initiate must use pre-approved templates and are charged per conversation.
Why this comes up
The problem
Businesses run WhatsApp from one person's phone. When they leave, the conversation history and the number go with them, and nobody else can pick up an ongoing customer thread.
What you get
What we deliver
- WhatsApp Business Platform set up on a number the business owns, not an individual's
- Message templates written and submitted for approval before you need them
- Shared inbox so several staff can handle conversations with full history
- Automated replies for out-of-hours and common questions, with a route to a person
- Opt-in captured explicitly, since the platform enforces it and suspends accounts that ignore it
- Conversation-based pricing explained, so the monthly cost is predictable
Want this scoped for your business in Cardiff?
Thirty minutes, no charge, no sales script. You leave with a written summary of what whatsapp marketing would actually involve — whether or not you use us.
Working in Cardiff
Wales
Cardiff has a significant broadcast and media sector alongside a large public-sector presence, and Welsh-language provision is a genuine requirement on public-facing work here rather than a nice-to-have.
Public sector and broadcast work is common, and bilingual provision is usually a requirement rather than an option.
Sectors we work with in Cardiff
- Media & Broadcasting
- Financial Services
- Public Sector
- Higher Education
- Sport
What we work with
Technologies and platforms
- WhatsApp Business Platform
- Twilio
- Meta Business Suite
Who we work with
Industries we serve
- Retail
- Hospitality
- Healthcare practices
- Travel
- Trades and field services
Why us
Why Cardiff businesses choose Asionis
- Projects typically launched within 4–8 weeks
- No long-term contracts required
- All team members UK-based
- Dedicated account manager and development team
- Transparent reporting with monthly performance metrics
- Scalable from startup to enterprise
How we work
- Step 1
Free consultation
A 30-minute call to understand the problem. You keep the written summary either way.
- Step 2
Proposal
Scope, timeline and a fixed price, in writing, before anything starts.
- Step 3
Build
Short cycles with regular check-ins, so you see progress rather than hear about it.
- Step 4
Launch and support
We handle the go-live and stay available afterwards.
Other services in Cardiff
Looking for the full picture? See our WhatsApp Marketing services, everything we do in Cardiff or browse everything we do.
WhatsApp Marketing in Cardiff — common questions
- Can we just send offers to our customer list?
- No. Messages you initiate must use templates approved in advance, and sending promotional messages without opt-in gets accounts restricted. WhatsApp polices this more actively than email providers do, and the penalty is losing the channel.
- How is it charged?
- Per conversation window rather than per message, with different rates depending on whether you or the customer started it. That makes cost fairly predictable, but it is worth modelling before assuming it is free.
- What is wrong with using WhatsApp Business on a phone?
- It works for a sole trader and breaks the moment more than one person needs access. The app version ties the number to a device and a person, so history is lost when they leave and no colleague can cover an ongoing conversation.
- Should this replace email?
- No — it complements it. WhatsApp suits short back-and-forth and time-sensitive updates. Anything needing a record, an attachment or a considered reply still belongs in email.
- Do you work with businesses across Cardiff?
- Yes. We are based in Leicester, United Kingdom and work with clients throughout Wales, including Cardiff and the surrounding Cardiff area. Most collaboration happens remotely, and we travel for kick-offs and key milestones.
- What kind of Cardiff businesses do you usually work with?
- Public sector and broadcast work is common, and bilingual provision is usually a requirement rather than an option. Beyond that we work across Media & Broadcasting, Financial Services, Public Sector, Higher Education and Sport.
- Do you cover the areas around Cardiff?
- Yes — we work throughout Wales, including Bristol, Swansea. Cardiff is an urban area of roughly 490,000+, and we take on work across the wider Cardiff region rather than the city boundary alone.
Talk to us about WhatsApp Marketing in Cardiff
A 30-minute call with someone who would actually work on it. No sales script, no obligation.
- Projects typically launched within 4–8 weeks
- No long-term contracts required
- All team members UK-based
- Dedicated account manager and development team
- Transparent reporting with monthly performance metrics
- Scalable from startup to enterprise