PrestaShop Support · London
PrestaShop Support in London
Supporting PrestaShop stores for London retailers, where two modules overriding the same class is the recurring cause. The override system lets any module replace core behaviour, and when two attempt it the second usually wins silently — producing a fault that appears after an unrelated installation and points at nothing.
Why this comes up
The problem
A module installed last week stopped the shipping calculation working, and neither module reports an error.
What you get
What we deliver
- Override directory examined, since conflicts there explain many odd faults
- Module installation order and dates recorded for correlation
- Conflicts reproduced on a copy rather than by disabling modules on the live shop
- Caches cleared correctly, as stale class indexes imitate real faults
- Error reporting enabled somewhere readable before it is needed
- Vendor support engaged where the fault belongs to a paid module
Want this scoped for your business in London?
Thirty minutes, no charge, no sales script. You leave with a written summary of what prestashop support would actually involve — whether or not you use us.
Working in London
London
London clients usually come to us because they want senior people actually on their project rather than a large agency's B team, and because Midlands rates buy considerably more delivery per pound.
Clients here are usually replacing an agency, and want senior people on the work at rates that are not Central London rates.
Sectors we work with in London
- Financial Services
- Professional Services
- Technology
- Media
- Hospitality
- Retail
What we work with
Technologies and platforms
- PrestaShop
- PHP
- MySQL
- Symfony
Who we work with
Industries we serve
- Retail
- Fashion and apparel
- Home and giftware
- Health and beauty
- Food and drink
Why us
Why London businesses choose Asionis
- Projects typically launched within 4–8 weeks
- No long-term contracts required
- All team members UK-based
- Dedicated account manager and development team
- Transparent reporting with monthly performance metrics
- Scalable from startup to enterprise
How we work
- Step 1
Free consultation
A 30-minute call to understand the problem. You keep the written summary either way.
- Step 2
Proposal
Scope, timeline and a fixed price, in writing, before anything starts.
- Step 3
Build
Short cycles with regular check-ins, so you see progress rather than hear about it.
- Step 4
Launch and support
We handle the go-live and stay available afterwards.
Other services in London
Looking for the full picture? See our PrestaShop Support services, everything we do in London or browse everything we do.
PrestaShop Support in London — common questions
- How do override conflicts appear?
- As unrelated breakage. Installing a module for one purpose can replace a core class another module was already extending, so a feature that has worked for years stops — with no error and no obvious connection to what was just installed.
- How are they diagnosed?
- By inspecting the override directory and correlating with installation dates. It is quick once you know to look, and it is where a substantial share of PrestaShop incidents resolve — which is why platform familiarity shortens these investigations dramatically.
- Is clearing the cache always the answer?
- Not always, but it is worth eliminating first. Stale class indexes and compiled templates produce symptoms indistinguishable from genuine faults, so clearing properly before investigating avoids hours spent debugging something that had already been fixed.
- What if a paid module is at fault?
- Its vendor should be involved, and having the licence details to hand matters. Support quality across the marketplace varies considerably, so knowing in advance which modules have responsive authors is useful information about where your risk sits.
- Do you work with businesses across Greater London?
- Yes. We are based in Leicester, United Kingdom and work with clients throughout London, including London and the surrounding Greater London area. Most collaboration happens remotely, and we travel for kick-offs and key milestones.
- What kind of London businesses do you usually work with?
- Clients here are usually replacing an agency, and want senior people on the work at rates that are not Central London rates. Beyond that we work across Financial Services, Professional Services, Technology, Media, Hospitality and Retail.
- Do you cover the areas around London?
- Yes — we work throughout London, including Reading, Milton Keynes, Cambridge, Brighton. London is an urban area of roughly 9,000,000+, and we take on work across the wider Greater London region rather than the city boundary alone.
Talk to us about PrestaShop Support in London
A 30-minute call with someone who would actually work on it. No sales script, no obligation.
- Projects typically launched within 4–8 weeks
- No long-term contracts required
- All team members UK-based
- Dedicated account manager and development team
- Transparent reporting with monthly performance metrics
- Scalable from startup to enterprise