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Microsoft Teams Phone Setup · Exeter

Microsoft Teams Phone Setup in Exeter

Turning Teams into your actual phone system, so Exeter staff take external calls in the app they already have open all day. One place for chat, meetings and calls, one directory, and no second handset or separate app to keep signed in.

Why this comes up

The problem

Running Teams alongside a separate phone system means two directories, two sets of presence and two apps that disagree about whether someone is available. Staff end up using whichever is nearest and calls get missed in the gap.

What you get

What we deliver

  • Calling plans or direct routing chosen on cost and flexibility, with both priced
  • Numbers ported into Teams and assigned to people and to shared lines
  • Auto attendants and call queues built around how enquiries should actually flow
  • Presence that reflects reality, so a colleague in a meeting shows as busy to the switchboard
  • Desk phones and headsets where roles need them, certified for Teams rather than generic
  • Call quality monitoring, so problems are diagnosed from data instead of anecdote

Want this scoped for your business in Exeter?

Thirty minutes, no charge, no sales script. You leave with a written summary of what microsoft teams phone setup would actually involve — whether or not you use us.

Book a 30-minute call

Working in Exeter

South West

Exeter is the commercial centre for a very large rural catchment, so businesses here routinely serve customers spread across Devon rather than a compact urban area, and travel time is a real cost in every quote.

Field service scheduling and routing for businesses covering a wide rural patch, plus professional services systems.

Sectors we work with in Exeter

  • Higher Education
  • Professional Services
  • Healthcare
  • Retail
  • Environmental Science

What we work with

Technologies and platforms

  • Microsoft Teams Phone
  • Microsoft 365
  • Direct Routing
  • Yealink
  • Jabra

Who we work with

Industries we serve

  • Professional services
  • Financial services
  • Recruitment
  • Education
  • Hybrid and remote teams

Why us

Why Exeter businesses choose Asionis

  • Projects typically launched within 4–8 weeks
  • No long-term contracts required
  • All team members UK-based
  • Dedicated account manager and development team
  • Transparent reporting with monthly performance metrics
  • Scalable from startup to enterprise

How we work

  1. Step 1

    Free consultation

    A 30-minute call to understand the problem. You keep the written summary either way.

  2. Step 2

    Proposal

    Scope, timeline and a fixed price, in writing, before anything starts.

  3. Step 3

    Build

    Short cycles with regular check-ins, so you see progress rather than hear about it.

  4. Step 4

    Launch and support

    We handle the go-live and stay available afterwards.

Microsoft Teams Phone Setup in Exeter — common questions

How is this different from a general VoIP system?
It uses Teams as the phone system rather than adding a separate one beside it. If your business already lives in Teams, that consolidation is the whole point. If you are not a Microsoft business, an independent VoIP platform will serve you better and we will say so.
Calling plans or direct routing — which is cheaper?
Direct routing usually wins on call cost at volume and gives more supplier flexibility; calling plans are simpler and better for small teams. We price both against your actual call volume rather than defaulting to whichever is easier to set up.
Do we need desk phones?
Mostly not — a good headset outperforms a desk phone for anyone at a computer. Receptions, workshops and shared areas are the real exceptions, and those handsets should be Teams-certified rather than generic SIP.
Can we keep our main number and switchboard behaviour?
Yes. Numbers port in, and auto attendants and queues reproduce your call flow — usually as an opportunity to fix routing that grew by accident on the old system.
Do you work with businesses across Devon?
Yes. We are based in Leicester, United Kingdom and work with clients throughout South West, including Exeter and the surrounding Devon area. Most collaboration happens remotely, and we travel for kick-offs and key milestones.
What kind of Exeter businesses do you usually work with?
Field service scheduling and routing for businesses covering a wide rural patch, plus professional services systems. Beyond that we work across Higher Education, Professional Services, Healthcare, Retail and Environmental Science.
Do you cover the areas around Exeter?
Yes — we work throughout South West, including Plymouth, Truro, Bristol. Exeter is an urban area of roughly 130,000+, and we take on work across the wider Devon region rather than the city boundary alone.

Talk to us about Microsoft Teams Phone Setup in Exeter

A 30-minute call with someone who would actually work on it. No sales script, no obligation.

  • Projects typically launched within 4–8 weeks
  • No long-term contracts required
  • All team members UK-based
  • Dedicated account manager and development team
  • Transparent reporting with monthly performance metrics
  • Scalable from startup to enterprise

Or reach us directly

07707 771599admin@asionis.com

Leicester, United Kingdom