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Insurance CRM · London

Insurance CRM in London

A CRM built around the renewal cycle that London brokers actually work to. Insurance is not a one-off sale followed by an upsell — it is an annual obligation with regulated notice periods, and a system organised around opportunities rather than renewal dates will let policies lapse while the pipeline looks healthy.

Why this comes up

The problem

Renewals are tracked in a spreadsheet, the demands and needs record lives in an email, and nobody knows which clients are vulnerable.

What you get

What we deliver

  • Renewal dates driving the workflow rather than sitting in a separate list
  • Demands and needs recorded against the sale, not reconstructed later
  • Previous premium retained so renewal disclosure can be produced
  • Vulnerability flagged on the record and visible before any contact
  • Mid-term adjustments held against the policy with the history intact
  • Advice and recommendations recorded in a form that survives a complaint

Want this scoped for your business in London?

Thirty minutes, no charge, no sales script. You leave with a written summary of what insurance crm would actually involve — whether or not you use us.

Book a 30-minute call

Working in London

London

London clients usually come to us because they want senior people actually on their project rather than a large agency's B team, and because Midlands rates buy considerably more delivery per pound.

Clients here are usually replacing an agency, and want senior people on the work at rates that are not Central London rates.

Sectors we work with in London

  • Financial Services
  • Professional Services
  • Technology
  • Media
  • Hospitality
  • Retail

What we work with

Technologies and platforms

  • HubSpot
  • PostgreSQL
  • Power BI
  • Microsoft 365

Who we work with

Industries we serve

  • Insurance brokers
  • Managing general agents
  • Commercial insurance
  • Insurance intermediaries
  • Claims handlers

Why us

Why London businesses choose Asionis

  • Projects typically launched within 4–8 weeks
  • No long-term contracts required
  • All team members UK-based
  • Dedicated account manager and development team
  • Transparent reporting with monthly performance metrics
  • Scalable from startup to enterprise

How we work

  1. Step 1

    Free consultation

    A 30-minute call to understand the problem. You keep the written summary either way.

  2. Step 2

    Proposal

    Scope, timeline and a fixed price, in writing, before anything starts.

  3. Step 3

    Build

    Short cycles with regular check-ins, so you see progress rather than hear about it.

  4. Step 4

    Launch and support

    We handle the go-live and stay available afterwards.

Insurance CRM in London — common questions

What has to be shown at renewal?
The premium the customer paid last year alongside the one now proposed, presented so it can be compared, with the invitation issued in good time before renewal. A CRM that overwrites last year's figure with this year's cannot produce that disclosure.
Why record demands and needs?
Because it evidences that the cover sold matched what the customer told you. Reconstructing it after a claim is declined is the position no broker wants to be in, and a free-text note written months later carries far less weight than a structured record made at the time.
How should vulnerability be handled?
Recorded on the client, visible to whoever picks up the call, and reflected in how the firm communicates — not stored as a private note by one adviser. The obligation is to the customer's outcome, and that requires anyone dealing with them to know.
Can this replace our back-office system?
Rarely, and it usually should not. Brokers run a policy administration platform for the contract side; the CRM handles the relationship, the pipeline and the renewal conversation. The integration between them is what removes the duplicate keying.
Do you work with businesses across Greater London?
Yes. We are based in Leicester, United Kingdom and work with clients throughout London, including London and the surrounding Greater London area. Most collaboration happens remotely, and we travel for kick-offs and key milestones.
What kind of London businesses do you usually work with?
Clients here are usually replacing an agency, and want senior people on the work at rates that are not Central London rates. Beyond that we work across Financial Services, Professional Services, Technology, Media, Hospitality and Retail.
Do you cover the areas around London?
Yes — we work throughout London, including Reading, Milton Keynes, Cambridge, Brighton. London is an urban area of roughly 9,000,000+, and we take on work across the wider Greater London region rather than the city boundary alone.

Talk to us about Insurance CRM in London

A 30-minute call with someone who would actually work on it. No sales script, no obligation.

  • Projects typically launched within 4–8 weeks
  • No long-term contracts required
  • All team members UK-based
  • Dedicated account manager and development team
  • Transparent reporting with monthly performance metrics
  • Scalable from startup to enterprise

Or reach us directly

07707 771599admin@asionis.com

Leicester, United Kingdom