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Bug Fixing · Swansea

Bug Fixing in Swansea

Fixing defects in software we did not build, for Swansea businesses whose developer has moved on or whose agency has stopped replying. We reproduce the fault, find the actual cause rather than the symptom, and fix it without disturbing the parts that currently work.

Why this comes up

The problem

A business left with software nobody supports faces a bad choice: live with the fault, or pay for a rebuild they do not need. Most defects are small once someone competent looks at them.

What you get

What we deliver

  • Reproduction of the fault before any code is touched, so the fix is verifiable
  • Root cause identified and stated plainly, separate from the visible symptom
  • A targeted fix, with the blast radius kept as small as the problem allows
  • A regression test where the defect is one that could plausibly return
  • A note on anything else concerning found along the way, priced separately not sneaked in
  • Deployment to your environment, or a change your own team can apply

Want this scoped for your business in Swansea?

Thirty minutes, no charge, no sales script. You leave with a written summary of what bug fixing would actually involve — whether or not you use us.

Book a 30-minute call

Working in Swansea

Wales

Swansea combines a large university and health board presence with a coastal tourism economy, and Welsh-language provision is a practical requirement on public-facing work rather than an optional extra.

Bilingual public-facing systems for institutional clients, and seasonal booking for the Gower tourism trade.

Sectors we work with in Swansea

  • Higher Education
  • Healthcare
  • Manufacturing
  • Tourism
  • Public Sector

What we work with

Technologies and platforms

  • TypeScript
  • PHP
  • Python
  • .NET
  • WordPress
  • PostgreSQL

Who we work with

Industries we serve

  • Ecommerce
  • Professional services
  • Charities
  • Retail
  • Manufacturing

Why us

Why Swansea businesses choose Asionis

  • Projects typically launched within 4–8 weeks
  • No long-term contracts required
  • All team members UK-based
  • Dedicated account manager and development team
  • Transparent reporting with monthly performance metrics
  • Scalable from startup to enterprise

How we work

  1. Step 1

    Free consultation

    A 30-minute call to understand the problem. You keep the written summary either way.

  2. Step 2

    Proposal

    Scope, timeline and a fixed price, in writing, before anything starts.

  3. Step 3

    Build

    Short cycles with regular check-ins, so you see progress rather than hear about it.

  4. Step 4

    Launch and support

    We handle the go-live and stay available afterwards.

Bug Fixing in Swansea — common questions

We have no documentation and no original developer. Is that a problem?
It is the normal starting position for this work. What we need is access to the code, the environment and someone who can describe the correct behaviour. Where the code is genuinely unmaintainable we will say so early rather than billing hours against a lost cause.
How is it priced when nobody knows the cause yet?
A capped investigation first, so you are not signing an open-ended commitment. That produces a diagnosis and a fixed quote for the fix, and you can take both elsewhere if you would rather.
Will fixing one thing break another?
It is the real risk in unfamiliar code, which is why fixes are kept narrow and tested before deployment. Where a defect turns out to be structural, we will tell you that a proper repair is larger than a patch rather than papering over it.
Can you fix something urgently?
Where a fault is stopping trade, yes — that is emergency work and it is scoped and priced as such on the first call rather than afterwards.
Do you work with businesses across Swansea?
Yes. We are based in Leicester, United Kingdom and work with clients throughout Wales, including Swansea and the surrounding Swansea area. Most collaboration happens remotely, and we travel for kick-offs and key milestones.
What kind of Swansea businesses do you usually work with?
Bilingual public-facing systems for institutional clients, and seasonal booking for the Gower tourism trade. Beyond that we work across Higher Education, Healthcare, Manufacturing, Tourism and Public Sector.
Do you cover the areas around Swansea?
Yes — we work throughout Wales, including Cardiff, Newport. Swansea is an urban area of roughly 240,000+, and we take on work across the wider Swansea region rather than the city boundary alone.

Talk to us about Bug Fixing in Swansea

A 30-minute call with someone who would actually work on it. No sales script, no obligation.

  • Projects typically launched within 4–8 weeks
  • No long-term contracts required
  • All team members UK-based
  • Dedicated account manager and development team
  • Transparent reporting with monthly performance metrics
  • Scalable from startup to enterprise

Or reach us directly

07707 771599admin@asionis.com

Leicester, United Kingdom