Bug Fixing · Canterbury
Bug Fixing in Canterbury
Fixing defects in software we did not build, for Canterbury businesses whose developer has moved on or whose agency has stopped replying. We reproduce the fault, find the actual cause rather than the symptom, and fix it without disturbing the parts that currently work.
Why this comes up
The problem
A business left with software nobody supports faces a bad choice: live with the fault, or pay for a rebuild they do not need. Most defects are small once someone competent looks at them.
What you get
What we deliver
- Reproduction of the fault before any code is touched, so the fix is verifiable
- Root cause identified and stated plainly, separate from the visible symptom
- A targeted fix, with the blast radius kept as small as the problem allows
- A regression test where the defect is one that could plausibly return
- A note on anything else concerning found along the way, priced separately not sneaked in
- Deployment to your environment, or a change your own team can apply
Want this scoped for your business in Canterbury?
Thirty minutes, no charge, no sales script. You leave with a written summary of what bug fixing would actually involve — whether or not you use us.
Working in Canterbury
South East
Canterbury's population swings sharply with three university terms, so retail and hospitality systems here have to cope with demand that halves out of term rather than tapering.
Student-facing booking and ordering systems, and seasonal staffing tools for hospitality operators.
Sectors we work with in Canterbury
- Higher Education
- Tourism & Heritage
- Retail
- Healthcare
- Agriculture
What we work with
Technologies and platforms
- TypeScript
- PHP
- Python
- .NET
- WordPress
- PostgreSQL
Who we work with
Industries we serve
- Ecommerce
- Professional services
- Charities
- Retail
- Manufacturing
Why us
Why Canterbury businesses choose Asionis
- Projects typically launched within 4–8 weeks
- No long-term contracts required
- All team members UK-based
- Dedicated account manager and development team
- Transparent reporting with monthly performance metrics
- Scalable from startup to enterprise
How we work
- Step 1
Free consultation
A 30-minute call to understand the problem. You keep the written summary either way.
- Step 2
Proposal
Scope, timeline and a fixed price, in writing, before anything starts.
- Step 3
Build
Short cycles with regular check-ins, so you see progress rather than hear about it.
- Step 4
Launch and support
We handle the go-live and stay available afterwards.
Other services in Canterbury
Looking for the full picture? See our Bug Fixing services, everything we do in Canterbury or browse everything we do.
Bug Fixing in Canterbury — common questions
- We have no documentation and no original developer. Is that a problem?
- It is the normal starting position for this work. What we need is access to the code, the environment and someone who can describe the correct behaviour. Where the code is genuinely unmaintainable we will say so early rather than billing hours against a lost cause.
- How is it priced when nobody knows the cause yet?
- A capped investigation first, so you are not signing an open-ended commitment. That produces a diagnosis and a fixed quote for the fix, and you can take both elsewhere if you would rather.
- Will fixing one thing break another?
- It is the real risk in unfamiliar code, which is why fixes are kept narrow and tested before deployment. Where a defect turns out to be structural, we will tell you that a proper repair is larger than a patch rather than papering over it.
- Can you fix something urgently?
- Where a fault is stopping trade, yes — that is emergency work and it is scoped and priced as such on the first call rather than afterwards.
- Do you work with businesses across Kent?
- Yes. We are based in Leicester, United Kingdom and work with clients throughout South East, including Canterbury and the surrounding Kent area. Most collaboration happens remotely, and we travel for kick-offs and key milestones.
- What kind of Canterbury businesses do you usually work with?
- Student-facing booking and ordering systems, and seasonal staffing tools for hospitality operators. Beyond that we work across Higher Education, Tourism & Heritage, Retail, Healthcare and Agriculture.
- Do you cover the areas around Canterbury?
- Yes — we work throughout South East, including Chelmsford, Colchester, London. Canterbury is an urban area of roughly 160,000+, and we take on work across the wider Kent region rather than the city boundary alone.
Talk to us about Bug Fixing in Canterbury
A 30-minute call with someone who would actually work on it. No sales script, no obligation.
- Projects typically launched within 4–8 weeks
- No long-term contracts required
- All team members UK-based
- Dedicated account manager and development team
- Transparent reporting with monthly performance metrics
- Scalable from startup to enterprise