Accessibility Audit · Durham
Accessibility Audit in Durham
An accessibility audit for Durham organisations that includes the parts of the service nobody owns. Most remediation work stops at the pages the team built, while the booking widget, the payment step, the chat window and two hundred PDFs remain — and those are frequently where the journey breaks completely.
Why this comes up
The problem
The website was remediated last year and the application form is a PDF that a screen reader cannot complete.
What you get
What we deliver
- Whole journeys tested end to end rather than pages assessed in isolation
- Third-party components audited — booking, payment, chat and embedded forms
- Documents assessed, since PDFs often carry the most important content
- Findings raised with the suppliers responsible, with evidence they can act on
- Barriers ranked by how many people they stop completing something
- A realistic plan covering what you control and what must be replaced
Want this scoped for your business in Durham?
Thirty minutes, no charge, no sales script. You leave with a written summary of what accessibility audit would actually involve — whether or not you use us.
Working in Durham
North East
Durham's economy is dominated by its university and cathedral, so the commercial base is small and much of the local demand comes from spinouts and suppliers attached to the institutions rather than from independent industry.
Research spinout software and visitor systems, usually on institutional procurement timelines rather than commercial ones.
Sectors we work with in Durham
- Higher Education
- Tourism & Heritage
- Public Sector
- Retail
- Research
What we work with
Technologies and platforms
- WCAG 2.2
- NVDA
- VoiceOver
- axe
Who we work with
Industries we serve
- Public sector
- Higher education
- Financial services
- Healthcare
- Retail
Why us
Why Durham businesses choose Asionis
- Projects typically launched within 4–8 weeks
- No long-term contracts required
- All team members UK-based
- Dedicated account manager and development team
- Transparent reporting with monthly performance metrics
- Scalable from startup to enterprise
How we work
- Step 1
Free consultation
A 30-minute call to understand the problem. You keep the written summary either way.
- Step 2
Proposal
Scope, timeline and a fixed price, in writing, before anything starts.
- Step 3
Build
Short cycles with regular check-ins, so you see progress rather than hear about it.
- Step 4
Launch and support
We handle the go-live and stay available afterwards.
Other services in Durham
Looking for the full picture? See our Accessibility Audit services, everything we do in Durham or browse everything we do.
Accessibility Audit in Durham — common questions
- Why audit whole journeys?
- Because a page is not a task. Somebody applying for something passes through a form, a payment provider and a confirmation email, and an assessment that finds each page individually acceptable can still describe a process nobody using a screen reader can finish.
- What can be done about third-party components?
- More than most organisations attempt. Suppliers respond to specific, evidenced findings far better than to general complaints, and where they will not fix a genuine barrier that becomes a procurement matter — you remain responsible for the service regardless of who built the widget.
- Are documents really part of this?
- Frequently the largest part. Forms, guidance and reports published as PDFs are often untagged, unstructured and effectively unreadable with assistive technology, and where the document is the only route to something the barrier is absolute rather than inconvenient.
- How should findings be prioritised?
- By who is stopped and how completely. A contrast issue on a footer link and a form control with no label are not comparable problems, and an audit that presents both as failures of the same standard leaves a team to guess — so ordering by whether somebody can finish the task is what makes the report usable.
- Do you work with businesses across County Durham?
- Yes. We are based in Leicester, United Kingdom and work with clients throughout North East, including Durham and the surrounding County Durham area. Most collaboration happens remotely, and we travel for kick-offs and key milestones.
- What kind of Durham businesses do you usually work with?
- Research spinout software and visitor systems, usually on institutional procurement timelines rather than commercial ones. Beyond that we work across Higher Education, Tourism & Heritage, Public Sector, Retail and Research.
- Do you cover the areas around Durham?
- Yes — we work throughout North East, including Newcastle, Sunderland, York. Durham is an urban area of roughly 70,000+, and we take on work across the wider County Durham region rather than the city boundary alone.
Talk to us about Accessibility Audit in Durham
A 30-minute call with someone who would actually work on it. No sales script, no obligation.
- Projects typically launched within 4–8 weeks
- No long-term contracts required
- All team members UK-based
- Dedicated account manager and development team
- Transparent reporting with monthly performance metrics
- Scalable from startup to enterprise