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8x8 Migration · Durham

8x8 Migration in Durham

Moving a multi-site Durham organisation onto 8x8, one country at a time rather than all at once. Each market has its own incumbent provider, its own porting process and its own working hours, and a single global cutover means somebody is performing a critical switch at three in the morning in at least one of them.

Why this comes up

The problem

A single cutover weekend was planned for six countries, and two of the local ports slipped by a fortnight.

What you get

What we deliver

  • A sequence agreed by country, with the simplest market moved first
  • Local porting handled with each incumbent, since timescales are not comparable
  • Cutovers scheduled in local working hours with local support available
  • Interim dial plans so migrated and unmigrated sites can still reach each other
  • Lessons from each country applied to the next rather than discovered repeatedly
  • Legacy services cancelled per country once its port has genuinely completed

Want this scoped for your business in Durham?

Thirty minutes, no charge, no sales script. You leave with a written summary of what 8x8 migration would actually involve — whether or not you use us.

Book a 30-minute call

Working in Durham

North East

Durham's economy is dominated by its university and cathedral, so the commercial base is small and much of the local demand comes from spinouts and suppliers attached to the institutions rather than from independent industry.

Research spinout software and visitor systems, usually on institutional procurement timelines rather than commercial ones.

Sectors we work with in Durham

  • Higher Education
  • Tourism & Heritage
  • Public Sector
  • Retail
  • Research

What we work with

Technologies and platforms

  • 8x8 X Series
  • SIP trunking
  • Entra ID
  • Microsoft Teams

Who we work with

Industries we serve

  • Professional services
  • Manufacturing
  • Logistics
  • Financial services
  • Technology companies

Why us

Why Durham businesses choose Asionis

  • Projects typically launched within 4–8 weeks
  • No long-term contracts required
  • All team members UK-based
  • Dedicated account manager and development team
  • Transparent reporting with monthly performance metrics
  • Scalable from startup to enterprise

How we work

  1. Step 1

    Free consultation

    A 30-minute call to understand the problem. You keep the written summary either way.

  2. Step 2

    Proposal

    Scope, timeline and a fixed price, in writing, before anything starts.

  3. Step 3

    Build

    Short cycles with regular check-ins, so you see progress rather than hear about it.

  4. Step 4

    Launch and support

    We handle the go-live and stay available afterwards.

8x8 Migration in Durham — common questions

Why not move everywhere at once?
Because the risk multiplies and the support does not. Each market brings a different carrier, a different process and a different set of things that can go wrong, and a simultaneous cutover means every one of those problems arrives in the same weekend with the same team addressing them.
Which country should go first?
The one where a problem is most survivable — usually a smaller site with straightforward numbering and cooperative incumbent. It establishes the process, exposes the assumptions that were wrong, and does so somewhere the consequences are manageable.
How do half-migrated organisations keep working?
Through an interim dial plan. Internal calling between sites on different platforms needs deliberate routing during the transition, and organisations that overlook it find that head office can no longer dial an extension in a branch that moved last week.
When should the old services be cancelled?
After each port completes, per country, and not before. Cancelling in advance to save a month's charges risks losing numbers entirely, which is unrecoverable — so the sequence is always port, verify, then cancel, however tempting the saving looks.
Do you work with businesses across County Durham?
Yes. We are based in Leicester, United Kingdom and work with clients throughout North East, including Durham and the surrounding County Durham area. Most collaboration happens remotely, and we travel for kick-offs and key milestones.
What kind of Durham businesses do you usually work with?
Research spinout software and visitor systems, usually on institutional procurement timelines rather than commercial ones. Beyond that we work across Higher Education, Tourism & Heritage, Public Sector, Retail and Research.
Do you cover the areas around Durham?
Yes — we work throughout North East, including Newcastle, Sunderland, York. Durham is an urban area of roughly 70,000+, and we take on work across the wider County Durham region rather than the city boundary alone.

Talk to us about 8x8 Migration in Durham

A 30-minute call with someone who would actually work on it. No sales script, no obligation.

  • Projects typically launched within 4–8 weeks
  • No long-term contracts required
  • All team members UK-based
  • Dedicated account manager and development team
  • Transparent reporting with monthly performance metrics
  • Scalable from startup to enterprise

Or reach us directly

07707 771599admin@asionis.com

Leicester, United Kingdom